Alpha & Omega Painting’s Covid-19 Policies
Clients can request a contactless estimate. The client simply has to let us know they would like a contactless estimate and we will schedule a time to look at the exterior of the home, while video chatting the client so they can walk us through any work to be done. All estimates are paperless and sent by email.
If the estimate requires entry into a clients home we will keep a minimum 2 meter distance from anyone in the house at all times. We will wear a mask as required and will make sure not to touch any surfaces in the house. We practice frequent hand washing and hand sanitizing when hand washing is not possible.
Safe Job Site Practices
We have implemented strict safety measures in light of the Covid-19 pandemic. A job site can only have a maximum of 2 employees and/or sub trades. Our employees and sub trades are required to keep a minimum 2 meter distance from any persons on the job site. Employees and sub trades must wear personal protective equipment (ie masks, respirators, gloves). All employees and sub trades are required to practice frequent hand washing and hand sanitizing when hand washing is not possible. Any employees experiencing flu like symptoms are required to stay home.
We also ask clients to postpone their projects if they are experiencing flu like symptoms, if they have been in contact with someone experiencing flu like symptoms, or if they have been out of the country recently (within the last 14 days).
Clients can make contactless payments by mailing a cheque or making a credit card payment online/over the phone. Receipts are paperless and sent by email.
Reduced Office Hours and Staff
To reduce contact within the company as much as possible, we have reduced our office hours to only 2 days a week, our office staff must work from home the other 3 days. We have reduced our office staff to 1 person in the office/warehouse area at one time.
We appreciate all the support we have received from our clients during this uncertain time. If you have any questions, do not hesitate to call 604-789-7741 or fill out the contact form below.