Privacy Policy

Alpha & Omega Painting

Effective Date: February 18, 2026

Alpha & Omega Painting (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:

https://alphaomegapainting.ca

1. Information We Collect

Information You Provide Voluntarily

When you:

• Request a quote

• Fill out a contact form

• Call, text, or email us

We may collect:

• Name

• Phone number

• Email address

• Property address

• Project details

• Any other information you choose to provide

This information is used only to respond to your inquiry and provide our services.

Automatically Collected Information

When you browse our website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the site

This data helps us improve website performance and marketing.

2. How We Use Your Information

We use your information to:

• Respond to quote requests and inquiries

• Provide painting and renovation services

• Communicate with you regarding your project

• Send appointment or service-related messages

• Improve our website and customer experience

• Maintain business records as required by law

We do not sell your personal information.

3. Mobile & SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-in data is used solely for the purpose of communicating directly with you regarding your requested services.

4. Consent

By using our website or submitting your information, you consent to the collection and use of your information as described in this policy.

You may withdraw your consent at any time by contacting us (see Section 11).

5. How We Share Information

We do not sell or rent personal information.

We may share information only with:

• Service providers who help operate our website or business (e.g., website hosting, CRM, scheduling tools)

• Legal or regulatory authorities when required by law

All third parties are required to safeguard your information.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Analyze website traffic

• Improve functionality and user experience

• Support advertising and remarketing campaigns

You can disable cookies through your browser settings.

7. Third-Party Services

Our website may use trusted third-party tools such as:

• Google Analytics

• Google Ads

• Call tracking software

• Embedded maps

These services may collect data in accordance with their own privacy policies.

8. Data Security

We take reasonable administrative and technical measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

However, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose for which it was collected

• Meet legal, tax, and accounting requirements

10. Your Rights (Canadian Residents)

You have the right to:

• Request access to your personal information

• Request corrections

• Withdraw your consent

• Ask how your information has been used

To make a request, contact us using the details below.

11. Contact Information

Alpha & Omega Painting
62 Fawcett Road #2
Coquitlam, BC V3K 6V5
Phone: (604) 330-7476
Email: [email protected]

12. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised effective date.